The College needs to collect, use and disclose personal information in order to perform our business functions and activities as a coaching college. The College is committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information.
Collecting, Using and Disclosing Personal Information
The College collects personal information:
- when you enrol or enquire about our courses, competitions and/or services;
- when you complete an assessment;
- when we receive an employment application;
- to enable us to carry out day-to-day operational activities; and
- to comply with legislative requirements.
Personal information collected may include your name, address, phone number, e-mail address, gender or other information that the College considers necessary to serve your educational needs (e.g. billing, credit card and/or payment information) or provide employment to you.
We may disclose your personal information to other members of the College, its franchisees and/or other organisations that the College contracts with.
We may use your personal information to:
- provide you with information about our services;
- administer our coaching classes;
- administer and provide competitions;
- provide employment;
- send you targeted marketing activities that we think may interest you unless you advise us not to do so; and
- comply with legislative requirements.
The College collects non-personal information about visitors to our website for statistical and marketing purposes.
We use Google Analytics cookie to help analyse use of our website.
Storage and Security of Personal Information
The College stores personal information in paper and electronic form. The College regularly reviews its physical and electronic processes to ensure personal information is protected from misuse, loss, unauthorised access, modification or disclosure.
The College destroys and de-identifies personal information once we no longer require it for business purposes, or as required by legislation.
Access to and Correction of Personal Information
You are entitled to access personal information we hold about you provided that you email or write to us at the address set out below and your identity is positively established. We may also charge you a fee to process your request for access to your personal information.. If personal information we hold about you is not accurate, complete or up-to-date, you may ask us to correct that personal information, and we will respond to your request within a reasonable time.
You must always provide accurate information and you agree to update it whenever necessary. You also agree that, in the absence of any update, we can assume that the information submitted to us is correct, unless we subsequently become aware that it is not correct.
If you have any enquiries, comments or complaints about this Policy or our handling of your personal information, we encourage you to contact our Campus Director or delegate in the first instance. You may also contact us at:
North Shore Coaching College
P.O. Box 22, Chatswood,NSW 2067
Tel: (02) 94151860 / Email: email@example.com
We will respond to your enquiries, comments or complaints as soon as practicable.